FAQ

What is lalaframe?

Lalaframe is a video card product. It’s a card that plays your video, slideshow, or music, on a 7″ screen upon opening. The card comes with great audio quality. The video uploaded on the card is customized and the resolution and audio quality of the uploaded video depends on the method of production chosen by customer. Check out the magic!

How long does the battery last for?

The battery life depends on the duration of the video and usage. The card has a rechargeable battery; simply use the cable that comes with the product to recharge the battery. Provided cable has a USB port that is compatible with most laptops and chargers. 

How long can my video be?

Our cards come with plenty of storage. The cards have approximately 512MB of memory. Anything at or under this size can be stored on the card. However, the duration of the video depends on the resolution and the method in which the video was created. Contact us if you have further questions, or if you would like us to do a test run for you.

What is the screen size?

Screen size is 7″. The ideal aspect ratio for your video is a widescreen 16:9 ratio. Contact us if you have further questions. 

What is the size of the card?

The card is 6″ X 8″, see product images for visual representation. 

I don’t know how to make a video?

We have had our customers use a range of free and paid online tools or smartphone plugins to create their videos. Contact us directly if you need help with video creation and ideas. Our team would be more than happy to help you.

Can I customize my card?

Yes, absolutely! lalaframe is all about customization and helping you create a unique product that you love! Please contact us directly if you would like a fully customized card.

Can I upload my video on the card myself?

Yes, you certainly can! Use the cable that comes with the card to upload the video yourself. Be sure to leave a note requesting no video be installed when you place an order, and we will accommodate accordingly.

Can I order these in bulk for invitations?

Yes, absolutely! For pricing of mass orders, contact our team. We accept orders for a wide array of occasions such as: wedding and anniversary invites, birthday invites, new baby announcements, and many more! We have in-house designers who will work with you to create the best design to fit your occasion. Contact us for more information.

Can I check these out in person?

We are based in San Francisco, CA. If you live nearby and want to meet with us to check out the cards for yourself, we’d love to meet with you! Just contact us.

What is the return policy?

Lalaframe handles returns on a case to case basis. We test every single product prior to shipping it to you. Due to the customized nature of this product, we do not accept returns unless the card has manufacturing defects. If the product you receive malfunctions contact us immediately within 3 days of receiving the product. If the card proves to malfunction due to a manufacturing error, we will reimburse you the entire amount. You will be responsible for the shipping costs. We are here to help, if you have more questions simply contact us. Read our return policy for more information.

Why should I buy a lalaframe?

Because you are a cool person who likes to spread coolness. We’re here to help you wow those you love 🙂